Shop Policies

CUSTOMER SERVICE HOURS: Monday - Thursday 10AM to 4PM PST (We are closed on holidays.)

Feel free to email us at if you cannot find your answer here.

Address: PO BOX 720906, SAN DIEGO, CA 92172

Current processing times are 1-5 business days! 
IMPORTANT: If you are concerned with losing your mail, please be sure to add tracking to your order. By purchasing, you acknowledge that we are not responsible for packages once they are delivered to the post office.
We ship all orders using USPS and we ship worldwide. We are located in San Diego, California. Orders over $35 come with free tracking. All orders are shipped First Class with USPS, so you should receive your order within 3-5 business days of being shipped. International mail takes much longer, so please be patient with USPS.
Due to the nature of these items, we do not accept returns/exchanges. If there is a problem with your order please send us a message and we will do our best to fix the issue. Please double check your mailing address is correct. Once your order has been shipped, we are unable to change any of the information you have inputted.
We accept all major credit and debit cards, and Paypal.
We design all of our stickers with the Erin Condren vertical lifeplanner in mind. Feel free to check out our Instagram & YouTube channel to get a feel for how these stickers may fit your own planner! However, we cannot guarantee that they will fit.
Orders shipped within the US take about 3-5 business days to arrive. Your package will most likely be delivered within a few days, but definitely make sure to check with your neighbors and the post office for more information in the meantime! Please wait a full 30 business days (from the shipment date) before contacting us with your order number and full name.
We regularly check our stickers to prevent this, but sometimes mistakes slip through the cracks! We apologize for this inconvenience, and want to make things right. Please contact us with your order number, full name, description of the issue, and photo proof. Please note that if the sticker is offcut by a tiny bit, we don't consider that defective due to the nature of the Silhouette machines.
We don't have traditional PR like other sticker shops, but we do send stickers to influencers to try! If you're an interested influencer, please fill out our form here:
If we find that we're a good match for each other, we'll be in touch with more details! :)
Unfortunately, we are currently not looking to sponsor any giveaways or meet-ups. However, we often host giveaways in our Facebook group and on Instagram (@stickerguru). Join the #StickerGuruFam! :)
Thank you for your interest! We are not taking custom requests at this time.