Shop Policies

Shop Policies

CUSTOMER SERVICE HOURS: Monday - Thursday 10AM to 4PM PST
(Please keep in mind we are closed on holidays.)

Shipping

IMPORTANT: If you are concerned with losing your mail, please be sure to add tracking to your order. By purchasing, you acknowledge that we are not responsible for packages once they are delivered to the post office.

All orders are shipped in 6x9 envelopes with cardstock on the inside to prevent the stickers from bending. We ship all orders using USPS and we ship worldwide. We are located in San Diego, California.

Orders over $35 come with tracking for free. All orders are shipped First Class with USPS, so you should receive your order within 3-5 business days. International mail takes much longer, so please be patient with USPS.

We try our best to ship your order ASAP! If you order during a sale or holiday, please expect a longer processing time.

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Returns and exchanges

We don't accept returns, exchanges or cancellations, but please contact us if you have any problems with your order.
Due to the nature of these items, we do not accept returns/exchanges. If there is a problem with your order please send us a message and we will do our best to fix the issue.

We do not accept cancellation requests for any orders placed because all orders are processed as quickly as possible. Therefore, please double check your mailing address is correct. Once your order has been placed, we are unable to change any of the information you have inputted.
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Payment

We accept all major credit and debit cards, and Paypal.

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Additional policies and FAQs

If you have any additional questions that haven't been answered in our FAQs, feel free to contact us and we will get back to you ASAP! :)