Monthly Subscription FAQ's & Policies

By subscribing, you acknowledge that you have read the information below, and agree to the terms.

 

Shipping Info:

This subscription will re-bill on the 11th of each month and ship on the 4th of the following month.

Please check your shipping address prior to placing your order. I am not responsible if your package is returned due to an incorrect address. If a package is returned to me, the buyer is responsible for fees to re-ship. I am not responsible for stolen items. If your tracking is marked as "delivered" then to my knowledge the package has been delivered. If you have any concerns about your delivery you can call USPS with your tracking number and they should be able to assist you in filing a complaint.

International Orders: The buyer is responsible for all customs taxes and fees that may happen once the order is in their country. I do not have any way of knowing how much these will be ahead of time, so please do not place an international order if you are unwilling to pay any fees that might come up.

FAQ's

Sticker Guru Monthly Box is a monthly subscription service for our popular mystery kits. It will also come with additional stickers & stationery items. 

You can purchase the monthly box without subscribing. The box is $25 for subscribers, and $30 for non-subscribers. 

All of our stickers are designed for Standard Vertical Planners with 1.5" wide columns. We have many customers who use our kits for their Happy Planner, Horizontal Planner, Recollections, etc!

We have a limited number of spots each month. The last day to subscribe is the last day of the month, unless we run out of spots.

By the 4th of every month. 

You will be billed on the 10th/11th of each month. If you need to update your subscription (cancel/skip/edit billing), you MUST do so on or before the 9th of the month. If you purchase a prepay option, you are not able to cancel your order. No refunds are given to orders that are not canceled ahead of time. 

Canceling a subscription will not cancel and refund the delivery orders that have been paid for, it only stops future renewal charges.

Discounted/bulk subscriptions cannot be canceled or changed. Any changes made to subscription
choices will be applied after the current subscription selection (3, 6, 12 months). 

Email us at STICKERGURUCO@GMAIL.COM. Our customer service hours are M-Th 9AM - 5PM PST.